Frequently Asked Questions
Everything you need to know about shopping with Smoothie London.
How long does shipping take within the UK?
Standard shipping typically takes 2-3 business days. We also offer next-day delivery for orders placed before 2 PM GMT, Monday through Friday.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
Do you ship internationally?
Yes, Smoothie London ships worldwide. International delivery times vary by location but usually arrive within 7-10 business days.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans via Klarna and Clearpay.
Are your materials sustainably sourced?
Sustainability is at our core. 80% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.